Table of Contents

1. Recognizing the Signposts
2. Self Assessment and Learning Goals
3. Characteristics of Resilience
4. The Action Items

Denial

• Don't want to believe
• Pretend nothing is going to happen
• Verbalize it is not going to happen
• Anxiety
• Past bad experience with a change

Resistance

• Cranky
• Sandbags
• Sabotage
• Seeking problems with new
• Avoidance
• Suicide
• Conspiracy
• Withdrawal
• Quitting
• Absenteeism

Exploration

• Asking lots of questions
• Taking classes/learning
• Reading (manuals, books)
• Talking to colleagues
• Volunteering (variety)
• Making mistakes
• Attending meetings
• Brainstorming
• Change in attitude

Commitment

• Making plans for the future
• Establish predictable patterns
• Looking for commitment from the group
• Openness, Trust
• Optimism, Positive Outlook

• See change as opportunity
• Positive outlook
• Seeing Reality (tm)
• Relying on family/friends
• Self esteem
• Dreams/Visions
• Trust in God
• Straightforwardness
• Determination
• Loyalty

• Survival Instinct
• Adaptability--Setting goals (interim)
• Inner Strength--Courage, Self Motivation
• Work Ethic
• Determination
• Having Support

• Set Goals
• Sense of Purpose
• Creativity or Ingenuity
• External Support
• History of Change Survival
• Flexibility
• Sense of Humor

• Sense of humor
• Self confidence
• Curiousity
• Support Groups
• Wide Range of Skills
• Vitality and energy

• Keep Open Mind
• *Communicate* (tm)
• Flexible (tm)
• Adventurous
• Seek New Ideas
• Adaptability

1. Positive: Action Items
2. Focused: Action Items
3. Flexible: Action Items
4. Organized: Action Items
5. Proactive: Action Items

• Express the opportunities
• Encourage confidence
• Lie to them
• Identify their fears and assess how realistic they are

Positive: Action Items

• list pros and cons
• list your strengths
• shut off or delay the inner critic
• ask others "why not?"
• mark the endings

• Identify your values
• Make a commitment
• Set Reasonable limits
• Commit to fanaticism

Focused: Action Items

• set small interim goals
• prioritize
• list similarities
• create visible reminders
• make a pact

• take time outs
• spend lunch hour in a new way
• list people who can help
• play with outrageious possibilities
• develop analogies

• Don't Procrastinate
• Get Enough Sleep
• Plan
• Know What's Important
• Create a checklist
• Strategize
• Set Goals
• Pat on Back when successfully accomplished a goal
• Delegate

Organized: Action Items

• make a plan
• create temporary systems
• chunk down
• rearrange your work space
• clean out your closets

• Set aside time to think about the future
• Go talk to somebody
• Write down changes you want
• Tell people about them

Proactive: Action Items

• experiment a little every day
• show up and be present
• order something new off the menu
• volunteer to do something new
• celebrate